I am bitterly depressed. A customer came in to claim a lay-by and it took 15 minutes of frustrated computer mousing and poking - and then a temper outburst - and then a rescue by our overworked IT man - to solve a simple procedure. We have the fatal combination a new computer program and an old employee...
I am thoughtful. One of our customers has just bought a new camera that only takes black and white pictures. I believe he is a wildlife photographer who specialises in penguins, pandas, and magpies.
I am impatient. International Talk Like A Pirate Day is coming and I can't wait to bring the parrot and the cutlass to work. Would the double-barrelled pistol be over the top, do you think? Arrrrrrr.
And tomorrow is Saturday. Three hours of the sort of trading situation that reminds me of 1944 films of kamikaze atttacks. Crew frantically serving the computers and customers coming in from all directions. Occasional explosions. New computer program demanding attention and, like a 2 year-old in a toy store, not letting anything happen until it is satisfied...
So. How's your Friday going?
* Heading picure: Ricky Rodd-Shau to make you feel better.
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